2023 Kia Sportage · symptom sheet
Infotainment, screen or backup camera fails
- 32owner reports
- 40,000median miles
- 3involved a crash
Newest report Jun 11, 2026 · checked Sep 9, 2026
98 of the 187 complaints on this car are about the electrical system. 32 of those describe infotainment. Only brake wear is reported more often on this car.
Tick what matches of 32 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (24 reports), the camera (9 reports) and the software (4 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2023 model year. A recall on the same system isn't always the same failure, so read the defect text.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk and remedy
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The alternator battery positive terminal nut may loosen, which can result in an engine stall or an electrical surge.
Risk and remedy
Remedy: Dealers will inspect and tighten the alternator battery positive terminal nut, as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC248.
NHTSA investigations into the electrical system on the Sportage
Engine stalling post-recall. Closed sep 2, 2003, led to recall 99V-325.
NHTSA summary
Windshield wiper. Closed aug 7, 2002.
NHTSA summary
Incorrect battery jump-start. Closed jul 31, 2000, led to recall 00V-205.
NHTSA summary
Check engine light stays on. Closed feb 2, 2000, led to recall 99V-325.
NHTSA summary
Windshield wiper. Closed oct 21, 1999, led to recall 99V-271.
NHTSA summary
None of these investigations covers the 2023 model year.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“When driving the cluster screen goes black and remains black until like 24hours later when buttons on the screens reappear. When it happens the odometer reading, speed reading does not appear. This issue started happening when I passed 40000 miles on the vechile”
Filed Apr 7, 2026 · 40,000 miles
“After starting the vehicle, backup camera and infotainment screen would not work. Car shut off and would not restart with âcheck systemâ message. Vehicle had to be towed.”
Filed Dec 5, 2024
“The rear cross traffic system does not alert driver when objects are approaching or when backing close to objects. There is no flashing warnings on the camera or alarms to notify driver.”
Filed Sep 25, 2024
“On 05/13/24, the infotainment screen blanked out and the brake lights warning indicator appeared twice on the instrument panel while driving. This happened on two separate occasions.”
Filed May 15, 2024
Should you keep driving it?
This page can't tell you that. 3 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Brakes grind, pulse or wear early 34 reports