2014 Jeep Compass · symptom sheet

Seat belt or seat problems

78owner reports
48,000median miles
1involved a crash

Newest report Apr 13, 2026 · checked Sep 9, 2026

78 of the 281 complaints on this car describe seat belt. Only airbag is reported more often on this car.

Tick what matches of 78 reports

the belt will not latch or release

the belt locks or will not extend

a seat moves or rocks

a seat heater or motor failed

there is a recall

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

One recall on the seat belts covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

16V-668Sep 15, 2016

Seat Belts:Pretensioner

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Risk and remedy

Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

NHTSA investigations into the seat belts on the Compass

PE19-014opened Sep 9, 2019

Seats · model years 2010 to 2017

Active head rest inadvertent deployment. Closed feb 25, 2026.

NHTSA summary

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that in

When it happens

The middle half of failures fell between 32,500 and 85,000 miles, from the 28 reports that gave a mileage.

616

4017

518

819

420

421

422

223

325

226

What owners wrote

“Headrest airbag went off randomly with no reason while driving. It broke when it went off and cannot be put back or reset.”
Filed Jul 27, 2025

“The headrest of my passenger seat deployed while I was driving on the highway. My twelve year old was sitting in the seat as it happened, and was hit in the head by the front of the headrest. There has been no formal inspection about it yet, but I witnessed it first-hand. There were no warning signals, lamps, or warnings associated with the incident and it happened very suddenly.”
Filed Jul 22, 2023

“The drivers side headrest active restraint deployed, there was no accident or hit to it. Upon inspection there was broken plastic peices found and the head rest could not be reset. I saw on some sites that this was a known issue and the warranty was extended 10 years from 2022.”
Filed Jun 17, 2023

“The headrestâs whiplash safety feature popped unexpectedly while sitting in driveway, breaking the plastic inside.”
Filed Feb 13, 2022

Should you keep driving it?

This page can't tell you that. 1 of 78 reports involved a crash and 4 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.