Diagsheet

2019 Ford Flex · symptom sheet

Trim or a body panel comes off while driving

  • 27owner reports
  • 70,000median miles
  • 1involved a crash

Newest report Aug 27, 2026 · checked Sep 29, 2026

117 of the 249 complaints on this car are about the structure. 27 of those describe trim coming off. Only infotainment is reported more often on this car.

1 recall on this systemcovering the 2019 model year
1 crashin 27 reports
NHTSA investigation1 covering the 2019

Tick what matches of 27 reports

2
23
7
15

Trim coming off on other Flex years

No other Flex model year has enough reports of trim coming off for a sheet of its own. See every Flex year.

What this problem usually is

Owners in this group describe a piece of trim or body cladding that came off the car in motion: a pillar cover, a windshield molding, a grille, a roof rail or a bumper cover. Most say it flew off on the highway.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the pillar trim (24 reports).

Recalls and investigations

One recall on the structure covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-732Oct 24, 2025
Structure:Body

The driver and front passenger B-Pillar door trim may detach while driving.

Risk, remedy and owner complaints on recall 25V-732

All 4 recalls on the 2019 Ford Flex, with the owner complaints on each recalled system

NHTSA investigations into the structure on the Flex

PE25-007opened Aug 7, 2025
Structure · model years 2017 to 2019

B-pillar trim detachment. Closed aug 5, 2026, led to recall 25V-732.

When it happens

The middle half of failures fell between 50,000 and 80,000 miles, from the 14 reports that gave a mileage.

Complaints by the year NHTSA received them: 2024: 1, 2025: 9, 2026: 171'249'2517'26

What owners wrote

“B pillar (keypad) on drivers side flew off on the highway and cracked in half, the lower part was still attached to the wiring harness. The upper part flew onto the roadway. I had to pull over and strap the lower part to the window/door frame and drive the rest of the way with my window down in hot weather for 60+ miles. This is part of a recall, but no remedy is currently available from Ford.”

Filed Jul 26, 2026

“The plastic panel on the driver's side b-pillar which holds the keyless entry system detached and was dangling from the wires was able to pull off the road and tape it down before it flew off into traffic”

Filed Aug 25, 2025

“The passenger side b pillar trim flew off on the highway! The driver side is also loose”

Filed Aug 16, 2025

“On 6/4/2025, the driver side front door B-pillar trim piece separated from the vehicle. The tape that joins the trim piece to the door sheet metal completely sheared. The adhesive is still fine but the form separated. The part is connected only to the door through the wire hardness of the keyless entry. TSB 20-2427 stated the issue is "loose". But the actual issue is a flying part with a connecting string.”

Filed Jun 6, 2025

Should you keep driving it?

This page can't tell you that. 1 of 27 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car