2019 BMW X3 · symptom sheet
Infotainment, screen or backup camera fails
- 28owner reports
- 62,000median miles
- $2,500median quote
- 0involved a crash
Newest report May 21, 2026 · checked Oct 2, 2026
91 of the 170 complaints on this car are about the electrical system. 28 of those describe infotainment. Only overheating is reported more often on this car.
Tick what matches of 28 reports
Infotainment on other X3 years
No other X3 model year has enough reports of infotainment for a sheet of its own. See every X3 year.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (8 reports), the module (7 reports), the software (5 reports) and the head unit or screen (3 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate.
The instrument panel casing may not have been tightened properly to the passenger air bag.
The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse.
All 10 recalls on the 2019 BMW X3, with the owner complaints on each recalled system
What owners paid
8 of the 28 reports quote a price. Each dot is one quote. The middle half runs $1,700 to $3,300.
When it happens
The middle half of failures fell between 9,000 and 80,000 miles, from the 9 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 30 service bulletins or notices for the 2019 BMW X3 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ¢ ¢HU-H: Reset¢ will be stored in the HU-H3.
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit ...
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS ...
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
26 more on the 2019 BMW X3 page.
What owners wrote
“- Frontal Collision warning, Pedestrian warning - yes because safety features were shut off, back up camera doesn't work as well - yes - yes”
Filed Jan 22, 2026
Should you keep driving it?
This page can't tell you that. 0 of 28 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine overheats or leaks coolant 29 reports