2019 Acura RDX · symptom sheet
Infotainment, screen or backup camera fails
- 38owner reports
- 6,250median miles
- $1,366median quote
- 0involved a crash
Newest report Aug 3, 2026 · checked Oct 2, 2026
267 of the 438 complaints on this car are about other. 38 of those describe infotainment.
Tick what matches of 38 reports
Infotainment on other RDX years
No other RDX model year has enough reports of infotainment for a sheet of its own. See every RDX year.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (19 reports), the camera (14 reports) and the software (7 reports).
Recalls and investigations
No recall on other covers the 2019 model year as of Oct 2, 2026.
What owners paid
5 of the 38 reports quote a price. Each dot is one quote. The middle half runs $258 to $3,339.
When it happens
The middle half of failures fell between 2,900 and 10,059 miles, from the 13 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 18 service bulletins or notices for the 2019 Acura RDX that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Audio sound stops and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST ring break conditions.
American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 RDXs with a client complaint of a rattle noise coming from the Head-Up Display (HUD).
On February 18, 2021, American Honda announced a warranty extension for certain 2019-2020 RDX vehicles. This warranty extension covers communication issues in the MOST bus network where the vehicle may experience popping or crackling from the speakers, a ...
Owner Notification Letter - On some 2019 RDX models, a loose connection in the MOST bus network may cause the following: - A popping or crackling from the speakers, a blank display, or no sound from the audio system - Network Loss and/or Drive Mode Not ...
14 more on the 2019 Acura RDX page.
What owners wrote
“I walked outside after work and the rear windshield was shattered. I work at a high school so I assumed it was an accident and after administration checked cameras from the entire day, nothing was founded. I googled the make and model of my car and saw itâs common to occur as a defect.”
Filed Jan 2, 2026
“My rear window exploded while my car was parked in the target parking lot, I had them run cameras to see if it was someone who broke my back window but it showed no one near my car during the explosion⦠while researching online I noticed that there was a lot of complaint about a default in the rear defroster and that was what might have caused the explosion⦔
Filed Feb 7, 2024
Should you keep driving it?
This page can't tell you that. 0 of 38 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Rear window shatters or explodes 177 reports
- Windshield cracks or distorts 98 reports
- Engine stalls or loses power while driving 59 reports
- Check engine light or misfire 36 reports