Infotainment, screen or backup camera fails

What got replaced

Owners who name the part that was replaced mention the head unit or screen (19 reports), the camera (14 reports) and the software (7 reports).

Recalls and investigations

No recall on other covers the 2019 model year as of Sep 9, 2026.

What owners paid

5 of the 38 reports quote a price. Each dot is one quote. The middle half runs $258 to $3,339.

When it happens

The middle half of failures fell between 2,900 and 10,059 miles, from the 13 reports that gave a mileage.

What owners wrote

“I walked outside after work and the rear windshield was shattered. I work at a high school so I assumed it was an accident and after administration checked cameras from the entire day, nothing was founded. I googled the make and model of my car and saw it’s common to occur as a defect.”

Filed Jan 2, 2026

“My rear window exploded while my car was parked in the target parking lot, I had them run cameras to see if it was someone who broke my back window but it showed no one near my car during the explosion… while researching online I noticed that there was a lot of complaint about a default in the rear defroster and that was what might have caused the explosion…”

Filed Feb 7, 2024

Other problems on this car

• Windshield cracks or distorts 98 reports
• Engine stalls or loses power while driving 59 reports
• Check engine light or misfire 36 reports